The Annual Technical Support Agreement (TSA) and Customer Support Portal provides annual technical support portal for 1 primary and 3 alternate technical contacts. Enter Support tickets, view active and historic support tickets, access software updates, support materials, User Manuals and view license terms and conditions.
TSA and Customer Support Portal and database can be used with a single or corporate seat license and comes with 5 hours of support hours.
Product delivery is username and password setup. No downloadable file necessary.